Use headers and topic sentences to emphasize your main ideas. Readers should be able to scan your email, memorandum, or book, and understand the main points in 30 seconds or less. Understanding the main points provides your readers with the context they need to comprehend your … [Read more...] about Embrace Headers and Topic Sentences
Communication
Respond Immediately to Emails from VIPs
With the prevalence of mobile devices and Internet connectivity, bosses and clients have come to expect immediate responses from their best workers. When your VIP—your boss, client, or co-worker who controls the information flow—sends you an email, you must respond … [Read more...] about Respond Immediately to Emails from VIPs